This statement describes what personal data we collect, why we collect it, and how your information is managed by Lunoivoxoeonvia. Our policy aligns with UK GDPR regulations and ensures your rights are respected at every step.

What Information Is Collected

We only request data necessary to provide activity resources and support. You control what you share with us.

• Contact information you submit, such as your name, email, phone number, or organization for guide delivery.
• Communications data like messages, feedback, and requests you send to our team for personalised support.
• Technical information about how you use our website (collected via cookies and analytics tools).
• Checklist and progress feedback to help personalise ongoing activities and recommendations.

How We Use Your Data

Your data is only used to support, deliver, and improve your experience—never for unrelated marketing.

• To deliver requested guides or resources to you via email.
• To respond to your questions, feedback, or support requests promptly.
• To analyse usage trends and improve our checklist, guidance, and website access for all visitors.
• To personalise resource suggestions or reminders, if you opt in.

GDPR Legal Basis

All processing aligns with valid GDPR bases. You always retain the right to withdraw consent or access your data.

Data processing is based on your consent, to fulfill a specific request, or for our legitimate interest in improving the quality and accessibility of our resources. Your rights and choices are always prioritised.

Data Sharing

We never sell your personal data. Information may be shared in select circumstances for operations or legal compliance only.

• Trusted service providers manage data securely (e.g., email or hosting platforms) strictly as needed for support.
• If required to comply with legal or regulatory obligations within the UK or EU.
• In case of business transition (e.g., merger or acquisition), in accordance with privacy commitments.

Security Measures

Your personal details are protected by up-to-date administrative and technical safeguards. While no internet service can be 100% secure, we routinely review our protocols to minimise risk of unauthorised access or loss. If any breach occurs, you will be notified as appropriate under UK law.

Your Data Rights

You may access, amend, delete, or object to the use of your personal data by contacting us directly.

• Request access to your data and clarification of how it is used.
• Request correction of inaccurate or incomplete personal details.
• Request deletion of your data when no longer needed for service delivery.
• Object to how your data is processed, or withdraw consent at any time.

Cookie Information

Our website uses cookies for essential functions, analytics, and to improve usability. You can manage your settings or decline analytics at any time.

Read Cookie Policy Read Cookie Policy

Contact Us

Questions about privacy or data use? Reach out and we will clarify, rectify, or remove your data promptly.

Policy Changes and Updates

We update our privacy policy to reflect best practices and legal changes. The latest version will always be available here.